To connect to the correct ID note it down and then cancel the remote reboot. When you tell the server to remote reboot it gives you the prompt that “Multi User View Mode is enabled” and that logging on again will require you to log in with the new ID XXX XXX XXX. The Remote Desktop Session through RDP has a different TeamViewer ID than the standard service running. This is when I stumbled on the answer to the problem. I thought the service must not be starting with the session so I will try a remote reboot to see if we can force the service. That is a great bit of information but gives no solution on how to fix the problem. This is probably due to fast user switching or a disconnected/minimized remote desktop session”. “The screen cannot be captured at the moment. When we did we got the following error with a black screen:
After a few hours of searching the Internet to no avail and trying over a dozen things we tried locking the screen with the remote desktop. When this happened we noticed a strange thing, the remote desktop killed the TeamViewer. Everything was great and the ID for this account was quickly added into our list of servers that we manage. We had remote access to a server through RDP so we installed TeamViewer (Version 10). Today I came across an interesting thing. Secondly you can also let someone else see what is going on with the physical server. First off screen resolution by default isn’t an issue. Hopefully, you can then reclaim more of your day, and, possibly, your sanity.Having a TeamViewer unattended host on a server is a million times better than remote desktop in many situations. However, a remote-access package allows you to find and fix the problem in the shortest time possible. Remote technical support can be challenging. When the mouse pointer is outside the TeamViewer window, however, your key combinations will apply to your computer. For example, if you press Super+E to open a file browser window, this will be enacted on the remote computer, but not yours. The “Scaled” option is a good starting point, and it works best in most situations.Ĭlick “Actions” to open that menu. If you enable “Send Key Combinations,” your key combinations are then sent to the remote computer, and not your own. If you click “View” at the top of the window, a menu appears. You can select a view that best suits the combination of the two desktop resolutions, and the size of the window you want to use. There are a couple of settings worth noting. You can access menus, run applications, and use the keyboard the same as you would if you were sitting in front of that computer.
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